Now Hiring - Retail Key Holder in Traverse City, MI

Job Summary:

Key Holders are responsible for the customer service and store sales while on duty. Ultimately, represent the brand by providing excellent customer service, maintain a clean and inviting store, meet store sales goals, all with a good attitude and a passion for the great lakes region.

Responsibilities:

• Lead by example by adhering to all Sales Associate level job responsibilities.
• “Own” the sales floor. Lead by example by being the face of M22 while on duty. Connect with guests, and suggestively sell products.
• Act as the sales floor leader for each shift. The sales floor leader is responsible for handling all customer and employee complaints or concerns. Key Holders are also responsible for closing and opening the registers.
• Assist with all banking procedures. Ensure all registers are always equipped with proper change and counting the change box daily.
• Delegate responsibilities to staff to ensure the store stays up to the M22 Brand standards. This includes cleaning standards.
• Assist the GM ensuring that all opening and closing checklists are being completed correctly.
• Ensure sales goals are achieved by monitoring product volumes in the store. Communicate low stock items, or fast moving new items that may need to be reordered to GM.
• Ensure all staff are educated on proper apparel handling procedures. You are responsible for ensuring all sizes are represented on the sales floor, size stickers are consistent, and folding is being kept up with.
• Act with the needs of the business first; be flexible and open to change.

Must be 18+ to apply.

Physical Requirements:

Constant walking and standing, frequent bending, kneeling and reaching.
Occasionally lift up to 50 lbs.

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Benefits:

• Employee discount

Experience level:

• Under 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Weekends as needed

Work Location: In person